What should happen is that you pay for your downloads and then you are re-directed automatically to the page that shows a 'Download' button which you click within 3 days (then it expires). Then your book comes down the wire. This is the theory - which works in practice for the vast majority of the time. But, for various reasons things do not always go so smoothly.>
If you have any difficulty downloading your eBooks as above, this is one procedure for getting your purchase:
- Navigate to www.considera.co.uk and login using the link on the top left of any page using the email address and the password you used to create your account.
- When you are logged in, 'My Account' will now have appeared in the top left. Click that.
- Now you will see 'Previous orders' and you can click next to the order you have made on the button saying 'VIEW'.
- Half way down the page that appears is a button saying 'Download now'. That will be active for 3 days from the time of your order.
If you don't manage this, or if the three days have elapsed let us know and we will email you your file.
Thanks for the interest.>